Shipping policy
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Shipping Policy – LosCityRico.com
Processing Time:
Orders are processed within 3–5 business days. During high-demand periods (such as Legacy Drops), please allow up to 7 business days.
Shipping Rates & Times:
- Standard (U.S.): 3–7 business days
- Express (U.S.): 1–3 business days
- International: 7–14 business days (customs may delay)
Tracking:
A tracking number will be sent via email once your order is shipped. If you haven’t received it within 5 days of ordering, contact: support@loscityrico.com.
Shipping Partners:
We ship via USPS, UPS, and DHL depending on destination and order type.
Customs & Duties:
For international orders, customers are responsible for any customs fees or taxes upon delivery.
Lost or Stolen Packages:
Los City Rico is not responsible for packages lost or stolen after delivery. Please file a claim with the carrier if this occurs.